Our Return Policy
Products sold on SkinCareByTonyaRuehl.com may be returned within 14 days of purchase for a full refund, provided the product has not been opened and used. No returns will be accepted without a return authorization issued by our office.
All products returned after 14 days from purchase will have a 20% restocking fee deducted from any refund or exchange credit. No refunds or exchanges will be issued after 30 days from purchase date.
Items that are damaged or shipped incorrectly will be replaced or exchanged at no expense to you. Please make any shipping or damage claims within 3 working days from receipt of your order.
For assistance with any return or claim, or for additional information, please call (619) 773-5464.